Furniture free delivery to Sydney, Melbourne, Brisbane, Adelaide metropolitan areas!

We are a local Australian company and only deliver in Australia at moment.

Free delivery includes all standard courier (parcel) deliveries to Australia mainland. Additional charges may apply to remote areas and islands, we will contact you if applicable. Some heavy, bulky or especially fragile products are excluded.

Standard delivery is to the ground floor front door of your building and does not include any assembly or unpacking. We sometimes send some larger items on a pallet.

*Most of our packaging materials are recycled.

A delivery charge will apply to 'Large Item' deliveries of large or awkward furniture products (such as sofas, dining tables, large easy chairs, marble tops, etc.). Other destinations and remote areas will be quoted individually.

AU customs regulations

We are an Australian business and entirely based in the Sydney, so there is no need to worry about added charges when you purchase if you are an AU customer.

We import into the AU from our European brands and cover any duty and tax when goods enter the country. Your order is delivered to you from our Sydney warehouses (never direct from our suppliers).

The price you see is therefore the price you pay. All our prices include GST for the AU.

If you purchase for delivery anywhere outside the AU, then local import duty and tariffs may apply for which you would be responsible upon delivery.

Shipping

How do you calculate your shipping and handling charges? 

We offer free shipping and handling for all products to most areas in Australia.
To see the cost of shipping, simply add items to your shopping cart, enter your postcode and a shipping cost estimate will be displayed.

Shipping costs are calculated based on a number of factors including the size, weight and number of items in your order, where your items are shipping from (we ship from a network of warehouses all over Australia) and where your items are shipping to.

What shipping options are available?

Usually, we use Front Door Package Delivery (e.g., AU Post or Allied) to your delivery address.

When will my order be delivered?

In general, your order will be delivered by a third-party provider (e.g. AU Post or Allied) to your doorstep to the address you have given. Depending on the workload of the shipping company, shipping takes 3-10 working days. * Please be noted that all information regarding the shipping duration is estimated. We cannot guarantee that your order will arrive on a specific day. 

Free Returns

We offer a 30-Day Money Back Guarantee.The conditions of use of this clause are as follows：

Faulty/Damaged Goods Returns

You are entitled to a full refund or exchange, if the following requirements are satisfied：

  • The item is a manufacturing defective good (The cause of the fault and the problem with the goods was not your fault);
  • For some technical goods, we reserve the right to have returned goods assessed within a reasonable time frame by the manufacturer, technicians or a third party to determine this, including whether the goods are defective or simply require some form of basic troubleshooting;
  • The item is wrongly described (misleading);
  • PLEASE NOTE: Consumable parts or accessories provided CANNOT be the reason for refund.
  • If the returned item does not meet the conditions of this policy, you will be responsible for the all cost occurred.

Change of Mind Returns

Our goal is to ensure that each customer has the most hassle-free and easiest online shopping experience.

We fully understand the concerns shoppers go through when shopping online. Should you wish to return anything after purchase, we are more than happy to process refund or exchange to another product, providing that the following conditions are met: Returned at buyer’s expense in a resalable condition and not damaged in any way.

  • If customers have difficulties to return, we could provide courier collection service, 10% fees may apply.
  • In other condition (eg.used/broken/scratched by customer)： Depreciation is an inevitable part of the product.This starts from 5% and further deduction fee is subject to the result assessed by technicians.Inspection will take no longer than 7 days after return is received.
  • A return request should be made within 7 days of receiving order (based on courier delivered date )
  • The original packaging must also be returned in original condition, otherwise a 5% repacking fee may be deducted from the refund amount.

We reserve the right to reject any returns that do not meet the above requirements.

PLEASE NOTE: We recommend you carefully preview any orders before adding them to your shopping cart and proceeding with your order.Most of the online orders will be directed to courier company straightly so if you change your mind to cancel the order,it might not be right on time to cancel the process of transit,postage could not be refunded at this situation,our system and courier company need at least 24 hours to react.